With the European Union’s (“EU”) adoption of the Artificial Intelligence Act (“EU AI Act” or “the Act”), businesses across Europe are poised for a landmark regulatory shift on the oversight of their use of artificial intelligence. The Act, which represents the world’s first comprehensive legal framework for AI, will have far-reaching implications for employers, particularly in governance, compliance, and workforce management.  

Employers who rely on AI systems for recruitment, management, or decision-making processes will be especially impacted by its provisions. 

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The Act is expected to be enacted later this year, following its final adoption in 2024. Once enacted, it will include a grace period of 24 months, giving businesses time to adapt to its requirements. This means the full application of the Act’s provisions will likely only begin in 2027.  

While implementation will be gradual, some aspects, particularly those related to transparency obligations, may be enforced sooner, making it essential for organizations to begin preparations now. Below, we examine the key areas of impact and outline what employers should do to begin adapting. 

The EU AI Act: A Comprehensive Framework for AI Governance 

At its core, the EU AI Act establishes a risk-based approach to regulating AI systems, categorizing them into four levels of risk: unacceptable, high, limited, and minimal. Employers leveraging AI systems for workforce-related activities such as recruitment, performance monitoring, and decision-making are likely to fall under the "high-risk" category. 

Key Provisions Affecting Employers 

1. Transparency and Explainability 

Employers must ensure that AI systems used for employee evaluation or hiring are explainable and transparent. This includes providing clear information to employees or job applicants about how decisions are made. Employees and candidates will have the right to understand: 

  • What data is being used by the AI system; 

  • How the AI system arrives at decisions, such as hiring, promotions, or disciplinary actions; and 

  • The potential implications of these decisions on their career progression. 

2. Accountability Mechanisms 

The Act mandates the establishment of accountability measures, requiring employers to designate responsible parties to oversee AI compliance and report any incidents related to AI misuse or discrimination. Employees and candidates will have the right to: 

  • Seek clarification on the responsibilities of these designated parties. 

  • Report potential breaches or unfair outcomes facilitated by AI systems. 

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3. Prohibition of Unacceptable Practices 

Certain AI practices, such as those involving subliminal manipulation or social scoring, are strictly prohibited. Employers will need to review their AI systems to ensure they align with these restrictions to ensure employees and candidates are protected from: 

  • Being subjected to AI systems that use manipulation tactics to influence their behavior unknowingly. 

  • Any form of AI-driven social scoring that could negatively impact their employment opportunities or workplace treatment. 

4. Ongoing Monitoring and Human Oversight 

Finally, for high-risk systems, regular audits and human oversight will be required to mitigate risks and ensure compliance with ethical standards. Employees and candidates have the right to: 

  • Request human intervention in AI-driven decisions that significantly impact their employment. 

  • Be informed about the safeguards in place to prevent AI-related errors or biases. 

Preparing for Compliance: Policy and Contractual changes 

Adapting to the EU AI Act will require a strategic approach, involving both policy updates and contractual revisions, adding to the existing HR practices and compliance in Europe. Here are the critical steps employers should consider taking: 

1. Policy Updates 

AI Governance Policies 

Employers should develop robust policies outlining the use of AI in the workplace. These policies should address transparency, data privacy, and ethical considerations, ensuring employees and candidates understand their rights. 

Bias and Discrimination Safeguards 

Policies should explicitly prohibit AI practices that could result in bias or discrimination, ensuring alignment with broader EU anti-discrimination laws. Employees and candidates should be assured that: 

  • AI systems are designed and monitored to prevent discriminatory practices. 

  • They have the right to report suspected biases and receive prompt investigations into their claims. 

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Reporting Procedure for AI-Related Incidents 

Clear procedures for reporting and addressing AI-related incidents, including potential breaches of the Act, should be implemented. Employees and candidates will benefit from: 

  • Clear channels for lodging complaints regarding AI-related decisions. 

  • Timely responses and corrective measures by the employer. 

2. Contractual Revisions 

Employment Contracts 

Contracts of employment should be revised to include clauses informing employees about the use of AI in decision-making processes and their right to request explanations. These clauses should explicitly state: 

  • The types of AI systems used and their purpose in the workplace. 

  • Employees' rights to challenge or appeal decisions influenced by AI. 

Vendor Agreements 

Update contracts with any AI vendors utilized to include provisions requiring compliance with the Act and granting access to necessary documentation for audits. This ensures employees and candidates’ data is handled responsibly.   

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Ensure Data Processing Agreements (DPAs) reflect obligations under the Act, particularly regarding the collection and use of employee data for AI systems. Employees and candidates must be informed about: 

  • How their data is used in AI systems. 

  • The measures that are in place to protect their privacy. 

Workforce Implications and Training 

1. Employee Awareness 

Employees should be informed about how AI is used in the workplace and their rights under the Act. This includes: 

  • Regular communication about updates to AI-related policies. 

  • Assurance of their ability to raise concerns without retaliation. 

2. Training Programs 

Employers should provide training for HR and management teams on the ethical use of AI, data privacy, and compliance requirements. This ensures that those responsible for overseeing AI systems understand the rights of employees and candidates under the Act. 

3. Specialized Roles 

Consider appointing AI compliance officers or creating cross-functional teams to oversee adherence to the Act’s requirements. These roles will serve as points of contact for employees and candidates seeking clarity on AI-related issues. 

The EU AI Act: The Road Ahead 

The EU AI Act represents a significant regulatory shift, offering an opportunity for businesses to lead in ethical AI adoption. By taking proactive steps to align with the Act, employers can enhance trust, transparency, and fairness in their workplaces. 

Ensure AI Compliance for Your Global Workforce

Stay ahead of the EU AI Act and let our experts help you navigate compliance for your global workforce.

Contact Our Experts Now

Staying informed and engaging with legal and technical experts will be crucial for navigating the complexities of compliance. Employers should begin preparations now to minimize disruption and position themselves as leaders in responsible AI use. In doing so, they will not only ensure legal compliance but also cultivate a workplace culture that prioritizes the rights and well-being of employees and candidates within the EU. 

         

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